You receive the full ticket price you set. Payouts are not instant — a 7-day settlement period applies after your event ends. Archive the event, complete Stripe Connect, then request a payout from Revenue in your organiser dashboard when eligible.
How the payout timeline works
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Attendees pay at checkout Ticket revenue is collected via secure Stripe checkout. Attendees pay your ticket price plus a separate booking fee shown before payment.
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Your event takes place Manage attendees, check-ins, and any refunds from your organiser dashboard at /organiser/.
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Archive the event After the event date has passed, archive the listing. This marks the event as complete and starts the settlement clock.
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7-day settlement period A 7-day settlement window applies after the event ends. This allows time for refunds, chargebacks, and final reconciliation before a payout can be requested.
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Request your payout When eligible, open Revenue in your dashboard and request a payout for that event. Payouts are reviewed before funds transfer to your connected bank account.
Stripe Connect is required for paid events
Before you can publish paid tickets, complete Connect Stripe under Revenue in /organiser/. This links your bank account so ticket revenue can reach you after settlement and approval.
Free events do not require Stripe. If every ticket type on an event is free, you can publish without payment setup.
What you receive vs what attendees pay
Organisers receive the full ticket price they set. Attendees pay an additional booking fee at checkout (4.5% + 20p per ticket), which covers platform and payment processing. See our ticket pricing & fees guide for worked examples.
Refunds and cancelled events
If you cancel an event or issue refunds, those amounts are deducted from the event’s revenue before payout. Attendees who paid for a cancelled event are entitled to a full refund of the ticket price paid, including mandatory booking fees shown at checkout, typically within 14 days.
Full consumer and refund terms are in our Refunds & cancellations policy.
Payout not available yet?
Check the following:
- The event date has passed and the listing is archived
- The 7-day settlement period has elapsed since the event ended
- Stripe Connect onboarding is complete and in good standing
- There are no unresolved refund or cancellation holds on the event
Still stuck? Email hello@thenetworkeruk.com with your event name and organiser account email.