The Superagency™: Building a Model That Converts Activity Into Profit and Cash in a Constrained Market

Most recruitment agencies are chasing growth in a market that doesn't reward it anymore. Vacancies fell to 707,000, the lowest since February 2021. In this environment, turnover is no longer a proxy for health. The old playbook of hiring more people, chasing more placements and growing revenue doesn't work. Instead, the winning agencies are fundamentally different. Superagencies™ have restructured how work flows through their organisations and they've positioned for resilience, not growth. James Osborne reveals what a Superagency™ is, how to build one, and why this moment is the optimal time…